Always be vigilant when opening or closing the store. It’s common for criminals to force staff into the shop and get them to open the safe or tills. Leave the till drawer open when the shop is closed. If you are burgled it’s much more cost effective to replace the float than a new till.
Don't place spirits or high value goods in the shop window. It’s an irresistible invitation for opportunists to ‘smash and grab’.
Always carefully check details on credit cards. Be suspicious if the person looks nervous and is making purchases of items close to the credit limit.
Shoplifters often work in teams. While one is distracting the staff the others are taking stock or opening the till. Be vigilant!
If someone tries to commit a robbery or theft - do not try to stop them. They are often desperate and dangerous people and many carry weapons.
Always remember to switch on the alarm when locking up. If you have CCTV make sure it is recording 24 hours a day.
Keep the back door locked. Thieves often enter store rooms and remove stock while staff are on the shop floor.
Check all bank notes – you’d be surprised how many are counterfeit.
Keep a list of useful telephone numbers next to the phone, to include local Police Station, Store Manager or Supervisor and a glazing company.
Keep any personal items you or your staff bring to work in a locker or locked room.
Keep high value goods on top shelves, close to the counter where staff can see them.
Position cameras towards the door/counter and high value goods.
